Cancellation & Refund Policy
Effective Date: 01/04/2024
At FAMOUS TRADING, we strive to ensure your satisfaction. This policy outlines our procedures for cancellations and refunds for both B2B and B2C customers.
1. Cancellation Policy
- You may cancel your order within 24 hours of placement by contacting us at support@famoustrading.in or [phone number].
- After 24 hours, cancellations may not be possible if the order has been processed or shipped.
- For B2B orders, cancellation terms will be agreed upon in writing prior to order confirmation.
2. Refund Policy
- Refunds are issued only if the product is defective, damaged, or significantly different from what was described.
- To request a refund, contact us within 7 days of receiving the product, providing order details and proof of issue (e.g., photos).
- Refunds will be processed to the original payment method within 7-14 business days after approval.
3. Non-Refundable Items
- Custom orders, clearance items, and digital products are non-refundable.
- Shipping charges are non-refundable unless the error was on our part.
4. Return Process
- Products must be returned in their original packaging and unused condition.
- You are responsible for return shipping costs unless the return is due to our error.
5. Contact Us
For cancellation or refund inquiries, contact us at:
Company Name: FAMOUS TRADING
Address: 217, TAJ PALACE, GAYATRINAGAR SOCIETY, DESR ROAD, BILIMORA, Navsari, Gujarat, 396321
Email: support@famoustrading.in
Phone: +91 9054247008
GST Number: 24AJNPM9195Q1Z2
